STAKCAREClient Portal
Website warranty & care tracking

Your website is live.
Now keep it protected.

STAK Care helps you track warranty status, website health, domain and DNS details, SSL status, backups, Search Console performance and support activity, all in one place.

Warranty trackingWebsite overviewDNS & SSLSearch Console
Website overviewYour assigned website
Secure portal
WarrantyShown after assignment
SSL statusPending connection
Website healthNo data until checked
Domain & DNSVerified provider records
BackupsRecorded activity only
Search ConsoleDisconnected until configured
Performance charts appear after verified data is available.
Existing Care ID

Check your project warranty.

Use the Care ID issued during project handover to view your existing coverage and assigned representative.

Your Care ID can be found in your project handover message.
What you can track

Everything important after launch.

01

Warranty period

See verified start, end and remaining warranty dates.

02

Domain & DNS

Review recorded registrar, provider and nameserver details.

03

SSL status

Check stored SSL validity, issuer and expiry information.

04

Backups

View backup status and completion records added by STAK.

05

Search Console

See verified metrics only after a property is connected.

06

Support requests

Submit and track warranty, amendment and support tickets.

07

Activity

Review client-visible Care updates for your website.

08

Reports

Download reports securely when STAK publishes them.

Care plans

Choose the care plan that fits your website.

Plans and prices are loaded from the current STAK Care catalogue.

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Side-by-side comparison

Compare every Care plan.

Only inclusions recorded in the current plan catalogue are shown.

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Clear boundaries

What’s included and what isn’t.

What’s included

  • Warranty tracking dashboard
  • Scheduled checks based on your plan
  • Backup records based on your platform and plan
  • Technical support allocation based on plan
  • Published monthly report summaries

What’s not included

  • Major redesigns or visual overhauls
  • New features or custom development
  • Copywriting or content creation
  • Paid plugin or theme licences
  • Emergency fixes outside agreed scope
How STAK Care works

A clear path from handover to ongoing care.

1

Add your website

Share your website and project details with STAK.

2

We verify access

We create your Care ID and confirm the assigned website details.

3

We activate tracking

Verified warranty, health and provider records are added.

4

You monitor and request support

Use your secure portal whenever assistance is needed.

Frequently asked questions

STAK Care, explained simply.

Who is eligible for STAK Care?

STAK clients with an active warranty or an agreed Care plan can be assigned portal access.

What is the difference between warranty and maintenance?

Warranty covers verified defects within the agreed project scope. Maintenance covers ongoing updates, monitoring and support based on the selected plan.

What access do you need?

Access depends on the services provided. STAK confirms the minimum required access before activating any connection or monitoring.

Can I access more than one website?

Each Care ID opens the website assigned to that client account.

Secure client portal

Ready to view your website care?

Sign in with the Care ID and password created by the STAK Care administrator.

Open Client Portal